You may want to contact your ISP and check your router settings to ensure they’re not restricting traffic to Dropbox’s domains. Don’t forget to check your bandwidth settings and make sure they’re set to Don’t limit. Make sure your Internet connection is stable, and you have enough bandwidth to upload your photos and videos. Multimedia files require more upload bandwidth compared to simple text documents. Check how much space you’re using, delete some of your files if necessary, or get more storage space. For example, if you use a free account, the storage quota is limited to 2GB. Check if those files would put your account over quota.Try uploading your files via the web interface maybe the problem is with the desktop or mobile app only.Dropbox Enterprise Mobility Management for Android (Dropbox Business) and Linux users can’t upload photos and videos.If you’re a Dropbox Basic user, you need to download the desktop app on your computer to use camera uploads.
What to Do If Dropbox Won’t Upload Photos or Videos
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